FAQs -

FAQs

1. Are the video lectures the same for NEET PG and FMGE?

The video lectures are designed specifically for each exam, FMGE and NEET PG to fit their unique syllabi. You might find an overlap of some important topics in both courses. For more information, contact our support team.

2. Are the Test Series the same or different for NEET PG & FMGE?

The Test Series for NEET PG and FMGE are different. The format and types of MCQs in each test series are uniquely designed to align with the distinct requirements of the respective exams.

3. Do you offer offline classes?

Yes, we offer offline classes for NEET PG at selected locations, including Hyderabad, Calicut, and Trivandrum. Please contact our support team for further assistance.

4. Can I access previous years’ NEET PG questions?

Yes, you can access NEET PG previous years’ questions (PYQs) through our Q-bank. Our Q-bank for NEET PG comprises 95% of past questions and is tailored to align with the latest exam patterns.

5. What are IMDVs?

Our Integrated MCQ and Discussion Videos (IMDVs) are designed to revolutionize your learning experience. With input from two top faculty members simultaneously, we ensure that your understanding of complex topics is deep and long-lasting.

6. Do you give the test schedule beforehand?

Yes, we provide the schedule well in advance of your test date.

7. Can I retake the tests in the Test Series?

Yes, you can retake the tests in the Test Series. You can also compare your results with your previous attempts.

8. Do you offer weekly tests?

Yes, we provide both weekly and monthly tests designed to prepare you effectively for your NEET PG examination. These tests help you identify weak areas and focus on improvement.

9. Are the tests similar to the latest NEET PG exam pattern?

Yes, our tests are designed to closely match the latest NEET PG exam pattern, ensuring that you gain the confidence needed to excel in the actual exam.

10. Do you have tests and discussions [T&Ds]?

Yes, we offer Tests and Discussions (T&D) sessions where our expert faculty thoroughly discuss previous years’ questions (PYQs) as well as questions from our revision test series. These sessions are designed to enhance your understanding and preparation.

11. Can I attempt the questions in Qbank more than once?

Yes, you can attempt the questions in our Qbank as many times as you like, allowing you to reinforce your understanding, improve your performance, and compare with your previous attempts.

12. How many questions does the NEET PG Qbank contain?

Our NEET PG Qbank contains over 20,000 questions, and it’s regularly updated to ensure you have the most relevant and comprehensive material for your preparation.

13. Do you provide sample/demo videos?

Yes, 3-4 sample videos are available in the app under the free videos section.

14. Can I get a PDF copy of the notes for my preparation?

Soft copies of notes are available within the app on individual video pages. We do not provide downloadable PDF copies. However, soft copies of QRP (Quick Revision Program) videos will be sent to your registered email ID.

15. What are System-Based Integrated Tests [SBITs]?

These tests cover questions from all subjects related to each system in the human body, such as the respiratory and cardiovascular systems.

16. Who provides coaching at DocTutorials?

At DocTutorials, our expert faculty not only provides coaching but also offers extensive mentorship and guidance. Check out our faculty members here: DocTutorials Elite Faculty.

17. Do you provide individual subject subscriptions?

No, but you can subscribe to any three subjects with our “Make Your Own Plan (MYOP)” option.

18. Do you provide year-wise/Proff-wise subscriptions?

Yes, we offer year-wise subscriptions for 1st-year subjects (DOC B plan), 2nd-year subjects (DOC D plan), and final-year subjects (Clinical Core plan).

19. Do you provide T&D subscriptions only?

No, we do not offer T&D subscriptions separately. Access to T&D videos is included in plans that feature video access like NEET PG 2025 Live Power Pack, PG Power Pack, NEET PG Clinical Core, etc.

20. Can only hard copy notes or selected subject notes be purchased?

You can purchase Hard Copy Notes with plans like Make Your Own Plan, Doc C, PG Power Pack, and NEET PG Clinical Core. For more details, please contact our support team.

21. How long will it take to dispatch the hard copy notes?

Once your order is confirmed, the hard copy notes will be dispatched in a minimum of 15-20 days.

22. How to track Hard Copy notes order?

A tracking ID will be shared with you on your registered mobile number once the hard copy notes have been dispatched. Using this ID, you can track the status of your order.

23. Do you offer a free trial of the app?

Yes, we offer a free trial of our app. Please contact our support team for more details.

24. Do you provide subscriptions for only Grand Tests?

No, Grand Tests are available to all students who subscribe to a plan that includes a test series.

25. What should I know about payment confirmation?

When you make a payment for a specific plan, you acknowledge that you have chosen and committed to that plan. Once the payment is processed, it is considered final.

26. Is the payment refundable?

We are unable to offer refunds for any payments made, including those for notes. Once a payment is processed, it is considered final and non-refundable. We recommend reviewing our terms and conditions carefully before making a payment to ensure you fully understand the policy.

27. What if I have questions about the refund policy?

If you have any questions or concerns regarding our refund policy or any other aspect of our service, please feel free to contact our support team. We are here to assist you and address any inquiries you may have.

28. How can I understand what is included in each plan?

To ensure you are fully informed about what each plan includes, please check the details provided in the ‘i/learn more’ button associated with your selected plan. This will help you make an informed decision.

29. Can I renew or extend my plan?

Yes, you can renew or extend your plan to continue accessing our content curated by our expert faculty. Simply contact our support team to adjust your subscription as needed.

30. Is it possible to downgrade to a lower-tier plan after upgrading?

No, once a subscription plan has been selected and activated, downgrading to a lower-tier plan is not permitted. We recommend reviewing the terms and conditions before subscribing.

31. How is the validity of the plan determined if I upgrade?

The validity will be considered based on the initial plan even after upgrading. The upgrade amount will be the difference between the ‘amount of upgraded plan’ and the ‘amount paid initially’.

32. What steps should I follow if I need to adjust my subscription plan?

To adjust your subscription plan, including renewing, extending, or upgrading, we suggest contacting our support team for smoother assistance.

33. What is the renewal duration for my subscription?

The renewal duration starts 90 days before the plan expires and ends within 7 days after the expiration date.

34. What discount is offered during the renewal Duration?

A 5% extra discount is offered during the renewal duration, in addition to any usual subscription discounts.

35. Can you apply the renewal discount to a different plan than your current one?

Yes, you can apply the renewal discount to your current subscribed plan or any higher-value plan.

36. Is the extra renewal discount available outside the specified renewal duration?

No, the extra renewal discount is only available during the specified renewal duration and cannot be availed before or after this period. DocTutorials reserves the right to modify the renewal policy without prior notice as deemed necessary.

37. What if my account is blocked, suspended, or deleted?

Please contact our support team if your account is blocked, suspended, or deleted. The issue will be resolved within 2-3 hours if raised between 10 AM and 7 PM.

38. What should I do if I am unable to access the website?

If you encounter any issues accessing the website, please contact us via email at help@doctutorials.com or call us at 7097434567 or 7097634567.

39. Can I change my registered mobile number?

Yes, you can change your registered mobile number on your profile page. DocTutorials reserves the right to refuse to change mobile number in case of any suspicious activity. Please contact our support team for smoother assistance.

40. How do I reach the DocTutorials support team?

You can reach our support team via email at help@doctutorails.com or call 7097434567 or 7097634567.

41. Can I use my DocTutorials subscription on multiple devices at once?

No, you can only use your DocTutorials subscription on one device at a time. You can access the website simultaneously to solve Qbank and give Tests. Please note that our videos are not available on the website.

42. What are the modes of payment?

The available payment methods are Net Banking, Debit Cards, Credit Cards, Mobile Wallets, and UPI.

43. How long does it take to activate my account after payment is made?

Your account will be activated immediately after payment is completed.

44. Can I pay the subscription amount in EMI?

Yes, we offer EMI options through credit cards for subscription payments.

45. What if my payment is done but my account is still not activated?

Please contact our support team to report the issue, and we will resolve it promptly.

1. Are NEET SS video lectures the same for INI SS?

No, the video lectures for NEET SS and INI SS are different and tailored to meet the specific exam requirements. For more detailed information, please contact our support team.

2. Can I take topic-wise tests?

Yes, you can take topic tests which are available based on your subscribed plan.

3. Are NEET SS hard copy notes available?

Yes, NEET SS hard copy notes are available and only subscribers can purchase them from the app.

4. Can we download the NEET SS soft copy notes?

No, NEET SS soft copy notes cannot be downloaded. But, soft copies of 170+ QRP (Quick Revision Program) videos will be sent to your registered email ID.

5. Are Grand Tests and Elite Tests the same?

No, Grand Tests and Elite Tests are not the same. Grand Tests mimic the final NEET SS exam, while Elite Tests are subject-specific and include detailed discussions.

6. Can we select two super specialties in the SS NEET + INI Combo plan?

No, you cannot select two super specialties. You can only choose one super specialty subject for the INI SS. For NEET SS, there is no separate super specialty selection; it includes all super specialties.

7. Do you conduct live sessions with faculty before the final NEET SS exam?

Yes! We conduct live sessions before your final NEET SS exam on the DocTutorials app, Zoom, and our social media platforms. Follow us to stay updated on when and where they’re happening.

8. Is there any free test available in the app?

No, tests are available only to subscribers. You’ll need to subscribe to a plan that includes access to tests.

9. How many hours of videos can be streamed per day?

There are no limits; you can stream videos for any number of hours per day. 

10. How many hours of videos are available in the medical and surgical groups?

In the Medical Group, there are over 300 hours of video lectures available. In the Surgical Group, you can access more than 200 hours of video lectures.

11. Can I play NEET SS video lectures on a Laptop/Desktop?

No, video lectures can only be viewed on mobile devices and tablets.

12. Do you give the test schedule beforehand?

Yes, we provide the test schedule well in advance of your test date.

13. Can I attempt the questions in NEET SS Qbank more than once?

Yes, you can attempt the questions in our Qbank as many times as you like, allowing you to reinforce your understanding, improve your performance, and compare with your previous attempts.

14. How many questions does the NEET SS Qbank contain?

Our NEET SS Qbank has over 21,000+ questions and is regularly updated to help with your preparation. The Surgical Group has 9,000+ questions, the Medical Group has 8,500+, the ObGyn Group has 1,300, and the Pediatric Group has 2,300+ questions. This gives you everything you need to prepare well.

15. What types of NEET SS plans do you provide?

We offer plans for different super-specialty groups like Surgery, Medicine, Pediatrics, and ObGyn. Visit our plans page for details.

16. Do you provide mentorship throughout my NEET SS preparation?

Yes, our expert faculty will guide and mentor you throughout your NEET SS preparation.

17. Who provides coaching for my NEET SS exam at DocTutorials?

At DocTutorials, our expert faculty not only provides coaching but also offers extensive mentorship and guidance. Check out our faculty members here: DocTutorials Elite Faculty.

18. Do you provide T&D subscriptions only?

No, T&D videos are included in plans with video access like the Surgical Group Power Pack and Medical Group Power Pack.

19. Can only hard copy notes or selected subject notes be purchased?

No, they cannot be purchased separately.

20. How long will it take to dispatch the hard copy notes?

Once your order is confirmed, the hard copy notes will be dispatched in a minimum of 15-20 days.

21. How can I track the order of my hard copy notes?

A tracking ID will be shared with you on your registered mobile number once the hard copy notes have been dispatched. Using this ID, you can track the status of your order.

22. Do you offer a free trial of the app?

Yes, we offer a free trial of our app. Please contact our support team for more details.

23. Do you provide subscriptions for only Grand Tests?

No, Grand Tests are available as part of any subscription plan that includes a test series.

24. What should I know about payment confirmation?

When you make a payment for a specific plan, you acknowledge that you have chosen and committed to that plan. Once the payment is processed, it is considered final.

25. Is the payment refundable?

We are unable to offer refunds for any payments made, including those for notes. Once a payment is processed, it is considered final and non-refundable. We recommend reviewing our terms and conditions carefully before making a payment to ensure you fully understand the policy.

26. What if I have questions about the refund policy?

If you have any questions or concerns regarding our refund policy or any other aspect of our service, please feel free to contact our support team. We are here to assist you and address any inquiries you may have.

27. How can I understand what is included in each plan?

To ensure you are fully informed about what each plan includes, please check the details provided in the ‘i/learn more’ button associated with your selected plan. This will help you make an informed decision.

28. Can I renew or extend my plan?

Yes, you can renew or extend your plan to continue accessing our content curated by our expert faculty. Simply contact our support team to adjust your subscription as needed.

29. Can we downgrade to a lower-tier plan after upgrading?

No, once a subscription plan has been selected and activated, downgrading to a lower-tier plan is not permitted. We recommend reviewing the terms and conditions before subscribing.

30. How is the validity of the plan determined if I upgrade?

The validity will be considered based on the initial plan even after upgrading. The upgrade amount will be the difference between the ‘amount of upgraded plan’ and the ‘amount paid initially.’

31. What steps should I follow if I need to adjust my subscription plan?

To adjust your subscription plan, including renewing, extending, or upgrading, we suggest contacting our support team for smoother assistance.

32. What is the renewal duration for my subscription?

The renewal duration starts 90 days before the plan expires and ends within 7 days after the expiration date.

33. What discount is offered during the renewal Duration?

A 5% extra discount is offered during the renewal duration, in addition to any usual subscription discounts.

34. Can you apply the renewal discount to a different plan than your current one?

Yes, you can apply the renewal discount to your current subscribed plan or any higher-value plan.

35. Is the extra renewal discount available outside the specified renewal duration?

No, the extra renewal discount is only available during the specified renewal duration and cannot be availed before or after this period. DocTutorials reserves the right to modify the renewal policy without prior notice as deemed necessary.

36. What if my account is blocked, suspended, or deleted?

Please contact our support team if your account is blocked, suspended, or deleted. The issue will be resolved within 2-3 hours if raised between 10 AM and 7 PM.

37. Why did my account get deleted?

Accounts are set to be automatically deleted if screenshots are taken. Contact our support team for resolution.

38. What should I do if I am unable to access the website?

If you encounter any issues accessing the website, please contact us via email at help@doctutorials.com or call us at 7097434567 or 7097634567.

39. Can I change my registered mobile number?

Yes, you can change your registered mobile number on your profile page. DocTutorials reserves the right to refuse to change mobile number in case of any suspicious activity. Please contact our support team for smoother assistance.

40. How do I reach the DocTutorials support team?

You can reach our support team via email at help@doctutorails.com or call 7097434567 or 7097634567.

41. Can I use my DocTutorials subscription on multiple devices at once?

No, you can only use your DocTutorials subscription on one device at a time. You can access the website simultaneously to solve Qbank and give Tests. Please note that our videos are not available on the website.

42. What are the modes of payment?

The available payment methods are Net Banking, Debit Cards, Credit Cards, Mobile Wallets, and UPI.

43. How long does it take to activate my account after payment is made?

Your account will be activated immediately after payment is completed.

44. Can I pay the subscription amount in EMI?

Yes, we offer EMI options through credit cards for subscription payments.

45. What if my payment is done but my account is still not activated?

Please contact our support team to report the issue, and we will resolve it promptly.

1. Are the video lectures the same for FMGE and NEET PG?

The video lectures are designed specifically for each exam, FMGE and NEET PG, to fit their unique syllabi. You might find an overlap of some important topics in both courses. For more information, contact our support team!

2. Do you conduct live sessions with the faculty before exams?

Yes! We conduct live sessions before exams on the DocTutorials app, Zoom, and our social media platforms. Follow our Instagram handle and stay updated on when and where they’re happening.

3. Are the Test Series the same or different for FMGE and NEET PG?

The Test Series for FMGE and NEET PG are different. The format and types of MCQs in each test series are uniquely designed to align with the distinct requirements of the respective exams.

4. Where can I get updates about QRP videos?

You can stay updated on our content through app notifications.

5. Do you give the test schedule beforehand?

Yes, we will provide the schedule well before your test date.

6. Can I retake the tests in the Test Series?

Yes, you can retake the tests in the Test Series. You can also compare your results with your previous attempts.

7. Can I get a PDF copy of the notes for my FMGE preparation?

PDF copies aren’t available, but you can easily access softcopy notes in the App on the individual video pages. However, soft copies of QRP (Quick Revision Program) videos will be sent to your registered email ID.

8. Are the tests similar to the latest FMGE exam pattern?

Yes, our tests are designed to resemble the latest FMGE exam pattern, ensuring that you gain the confidence needed to excel in the actual exam.

9. Can I attempt the questions in Qbank more than once?

Yes, you can attempt the questions in our Qbank as many times as you like, allowing you to reinforce your understanding, improve your performance, and compare with your previous attempts.

10. How many questions does the FMGE Qbank contain?

Our FMGE Qbank contains 20,000+ questions, and it’s regularly updated to ensure you have the most relevant and comprehensive material for your preparation.

11. Does DocTutorials provide FMGE previous years’ questions?

Yes, DocTutorials provides FMGE previous years’ questions (PYQs), which are essential for preparing effectively for your upcoming FMGE exam.

12. Do you provide sample/demo videos?

Yes, 3-4 sample videos are available in the app under the free videos section.

13. Can I play FMGE video lectures on a Laptop/Desktop?

No, FMGE video lectures can only be viewed/played on mobile devices and tablets.

14. Can I use the App if I am outside of India or not from India?

Yes, the App can be used from anywhere in the world.

15. Can I take the FMGE subscription for 1-2 months?

No, the minimum duration of the FMGE plan starts from 6 months.

16. How can I buy FMGE hardcopy notes for only selected subjects?

Right now, FMGE hardcopy notes aren’t available. Follow us on social media for updates, and you’ll be the first to know when they’re out!

17. Who provides coaching at DocTutorials?

At DocTutorials, our expert faculty not only provides coaching but also offers extensive mentorship and guidance. Check out our faculty members here: DocTutorials Elite Faculty.

18. Do you offer Test Series subscriptions only?

No, we do not offer Test Series subscriptions separately. You can access our Test Series through the subscription of a plan that contains test series like FMGE Power Pack, FMGE Qbank, and FMGE (Make Your Own Plan).

19. Do you offer a free trial of the app?

Yes, we offer a free trial of our app. Please contact our support team for more details.

20. Do you provide subscriptions for only Grand Tests?

No, Grand Tests are available as part of any subscription plan that includes a test series.

21. What should I know about payment confirmation?

When you make a payment for a specific plan, you acknowledge that you have chosen and committed to that plan. Once the payment is processed, it is considered final.

22. Is the payment refundable?

We are unable to offer refunds for any payments made. Once a payment is processed, it is considered final and non-refundable.

23. What if I have questions about the refund policy?

If you have any questions or concerns regarding our refund policy or any other aspect of our service, please feel free to contact our support team.

24. How can I understand what is included in each plan?

To ensure you are fully informed about what each plan includes, please check the details provided in the ‘i/learn more’ button associated with your selected plan. This will help you make an informed decision.

25. Can I renew or extend my plan?

Yes, you can renew or extend your plan to continue accessing our content curated by our expert faculty. Simply contact our support team to adjust your subscription as needed.

26. Is it possible to downgrade to a lower-tier plan after upgrading?

No, once a subscription plan has been selected and activated, downgrading to a lower-tier plan is not permitted. We recommend reviewing the terms and conditions before subscribing.

27. How is the validity of the plan determined if I upgrade?

The validity will be considered based on the initial plan even after upgrading. The upgrade amount will be the difference between the ‘amount of upgraded plan’ and the ‘amount paid initially.’

28. What steps should I follow if I need to adjust my subscription plan?

To adjust your subscription plan, including renewing, extending, or upgrading, we suggest contacting our support team for smoother assistance.

29. What is the renewal duration for my subscription?

The renewal duration starts 90 days before the plan expires and ends within 7 days after the expiration date.

30. What discount is offered during the renewal Duration?

A 5% extra discount is offered during the renewal duration, in addition to any usual subscription discounts.

31. Can you apply the renewal discount to a different plan than your current one?

Yes, you can apply the renewal discount to your current subscribed plan or any higher-value plan.

32. Is the extra renewal discount available outside the specified renewal duration?

No, the extra renewal discount is only available during the specified renewal duration and cannot be availed before or after this period. DocTutorials reserves the right to modify the renewal policy without prior notice as deemed necessary.

33. What if my account is blocked, suspended, or deleted?

Please contact our support team if your account is blocked, suspended, or deleted. The issue will be resolved within 2-3 hours if raised between 10 AM and 7 PM.

34. What should I do if I am unable to access the website?

If you encounter any issues accessing the website, please contact us via email at help@doctutorials.com or call us at 7097434567 or 7097634567.

35. Can I change my registered mobile number?

Yes, you can change your registered mobile number on your profile page. DocTutorials reserves the right to refuse to change mobile number in case of any suspicious activity. Please contact our support team for smoother assistance.

36. How do I reach the DocTutorials support team?

You can reach our support team via email at help@doctutorails.com or call 7097434567 or 7097634567.

37. Can I use my DocTutorials subscription on multiple devices at once?

No, you can only use your DocTutorials subscription on one device at a time. You can access the website simultaneously to solve Qbank and give Tests. Please note that our videos are not available on the website.

38. What are the modes of payment?

The available payment methods are Net Banking, Debit Cards, Credit Cards, Mobile Wallets, and UPI.

39. How long does it take to activate my account after payment is made?

Your account will be activated immediately after payment is completed.

40. Can I pay the subscription amount in EMI?

Yes, we offer EMI options through credit cards for subscription payments.

41. What if my payment is done but my account is still not activated?

Please contact our support team to report the issue, and we will resolve it promptly.

1. Who can buy the MBBS Curriculum plan?

The MBBS Curriculum plan is ideal for 1st, 2nd, and 3rd-year MBBS students. It strengthens the understanding of core subjects, helps with exam preparation, and builds a solid foundation for future challenges like NEET PG.

2. Is the content different from NEET PG?

Yes, it’s made just for MBBS students for their University exams and concept clarity. The course includes theory and practical videos with fresh content, 3D animations, and important questions for University exams.

3. What types of videos are included in this curriculum?

The curriculum includes 3D animated lectures, complete syllabus videos, theory & practical videos, and videos focusing on important questions for exam preparation.

4. What unique feature do these video lectures offer to enhance learning?

The video lectures feature 3D animations, which help students visualize complex concepts, making it easier to understand and retain information.

5. Can I play MBBS video lectures on a Laptop/Desktop?

No, video lectures can only be viewed on mobile devices and tablets.

6. Which MBBS subjects are included in the video lectures?

The subjects included are Physiology, Pathology, Pharmacology, Preventive and Social Medicine (PSM), and Forensic Medicine and Toxicology (FMT). Launching Anatomy, Biochemistry, and Microbiology video lectures very soon.

7. How can the MBBS Curriculum plan benefit me?

This plan helps you prepare for your University exams with the help of expert video lectures, 3D animations, and many more.

8. How does this plan help me with my University exams?

This plan offers videos on all concepts as per NMC guidelines and likely exam questions to help you prepare for both your University Theory and Practical exams.

9. Are there any grand tests, mini-tests, or Tests & Discussions (T&Ds) available?

This plan does not have any test series. It includes a Qbank that will help you understand core concepts that are important for your MBBS preparation.

10. Do you conduct live sessions with faculty before university exams?

Yes, we conduct live sessions with our expert faculty. For more details, please follow us on our social media platforms.

11. What is the primary purpose of the Qbank provided?

The Qbank is designed to clear concepts, develop long-term memory, and help with preparation for your University theory & practical exams.

12. Can the Qbank be used for both theory and practical exam preparations?

Yes, the Qbank is designed to help with both theoretical concepts and practical knowledge required for various types of exams.

13. What feature of the Qbank helps in reinforcing exam concepts?

The feature of the Qbank that helps in reinforcing exam concepts is its carefully curated and reviewed MCQs, which are specifically designed to clarify and strengthen important concepts, making it easier for students to grasp and retain key knowledge essential for their exams.

14. Are hard copy notes available for this MBBS Curriculum plan?

No, hard copy or soft copy notes are not available for this plan.

15. Do you provide mentorship throughout my University exams?

Yes, our expert faculty will guide and mentor you throughout your University exams.

16. Do you offer a free trial of the app?

Yes, we offer a free trial of our app. Please contact our support team via email at help@doctutorails.com or call 7097434567 or 7097634567 for more details.

17. What should I know about payment confirmation?

When you make a payment for a specific plan, you acknowledge that you have chosen and committed to that plan. Once the payment is processed, it is considered final.

18. Is the payment refundable?

We are unable to offer refunds for any payments made. Once a payment is processed, it is considered final and non-refundable. We recommend reviewing our terms and conditions carefully before making a payment to ensure you fully understand the policy.

19. What if I have questions about the refund policy?

If you have any questions or concerns regarding our refund policy or any other aspect of our service, please feel free to contact our support team. We are here to assist you and address any inquiries you may have.

20. How can I understand what is included in each plan?

To ensure you are fully informed about what each plan includes, please check the details provided in the ‘i/learn more’ button associated with your selected plan. This will help you make an informed decision.

21. Can I renew or extend my plan?

Yes, you can renew or extend your plan to continue accessing our content curated by our expert faculty. Simply contact our support team to adjust your subscription as needed.

22. Is it possible to downgrade to a lower-tier plan after upgrading?

No, once a subscription plan has been selected and activated, downgrading to a lower-tier plan is not permitted. We recommend reviewing the terms and conditions before subscribing.

23. How is the validity of the plan determined if I upgrade?

The validity will be considered based on the initial plan even after upgrading. The upgrade amount will be the difference between the ‘amount of upgraded plan’ and the ‘amount paid initially.’

24. What steps should I follow if I need to adjust my subscription plan?

To adjust your subscription plan, including renewing, extending, or upgrading, we suggest contacting our support team for smoother assistance.

25. What is the renewal duration for my subscription?

The renewal duration starts 90 days before the plan expires and ends within 7 days after the expiration date.

26. What discount is offered during the renewal Duration?

A 5% extra discount is offered during the renewal duration, in addition to any usual subscription discounts.

27. Can you apply the renewal discount to a different plan than your current one?

Yes, you can apply the renewal discount to your current subscribed plan or any higher-value plan.

28. Is the extra renewal discount available outside the specified renewal duration?

No, the extra renewal discount is only available during the specified renewal duration and cannot be availed before or after this period. DocTutorials reserves the right to modify the renewal policy without prior notice as deemed necessary.

29. What if my account is blocked, suspended, or deleted?

Please contact our support team if your account is blocked, suspended, or deleted. The issue will be resolved within 2-3 hours if raised between 10 AM and 7 PM.

30. Why did my account get deleted?

Accounts are set to be automatically deleted if screenshots are taken. Contact our support team for resolution.

31. What should I do if I am unable to access the website?

If you encounter any issues accessing the website, please contact us via email at help@doctutorials.com or call us at 7097434567 or 7097634567.

32. Can I change my registered mobile number?

Yes, you can change your registered mobile number on your profile page. DocTutorials reserves the right to refuse to change mobile number in case of any suspicious activity. Please contact our support team for smoother assistance.

33. How do I reach the DocTutorials support team?

You can reach our support team via email at help@doctutorails.com or call 7097434567 or 7097634567.

34. Can I use my DocTutorials subscription on multiple devices at once?

No, you can only use your DocTutorials subscription on one device at a time. You can access the website simultaneously to solve Qbank and give Tests. Please note that our videos are not available on the website.

35. What are the modes of payment?

The available payment methods are Net Banking, Debit Cards, Credit Cards, Mobile Wallets, and UPI.

36. How long does it take to activate my account after payment is made?

Your account will be activated immediately after payment is completed.

37. Can I pay the subscription amount in EMI?

Yes, we offer EMI options through credit cards for subscription payments.

38. What if my payment is done but my account is still not activated?

Please contact our support team to report the issue, and we will resolve it promptly.

1. Who should buy this Plan?

This plan is perfect for residents in their 1st, 2nd, and 3rd year of PG Residency.

2. Is the content different from NEET SS content?

Yes, the content is distinct from NEET SS materials. This Plan is tailored for residents and includes Theory videos and Clinical case discussions with real-life patients.

3. Why is this beneficial for a resident?

This plan helps you grasp complex topics, understand various clinical cases, and fit into your busy schedule to prepare effectively for University exams, including viva preparation and OSCE sessions.

4. How do the Clinical Case Videos help in preparing for the PG Final Exam?

Clinical Case Videos provide practical insights by showcasing real patient cases. These videos help you understand how to apply theoretical knowledge in clinical settings and observe diagnostic and treatment approaches in real time.

5. What can I expect from the History-taking and Clinical Examination Videos?

These videos teach effective patient history-taking, clinical examination techniques, key signs and symptoms to identify, and how to connect findings with diagnoses.

6. How do the live sessions enhance my preparation?

Live sessions provide interactive case discussions, real-time coverage of important topics, and opportunities to clarify doubts with top faculty for a thorough understanding.

7. Are hard copy notes available for this plan?

No, hard copy or soft copy notes are not available for this plan.

8. Do you provide mentorship throughout my PG Residency exams?

Yes, our expert faculty will guide and mentor you throughout your PG Residency exams.

9. Do you offer a free trial of the app?

Yes, we offer a free trial of our app. Please contact our support team for more details.

10. What should I know about payment confirmation?

When you make a payment for a specific plan, you acknowledge that you have chosen and committed to that plan. Once the payment is processed, it is considered final.

11. Is the payment refundable?

 We are unable to offer refunds for any payments made. Once a payment is processed, it is considered final and non-refundable. We recommend reviewing our terms and conditions carefully before making a payment to ensure you fully understand the policy.

12. What if I have questions about the refund policy?

 If you have any questions or concerns regarding our refund policy or any other aspect of our service, please feel free to contact our support team. We are here to assist you and address any inquiries you may have.

13. How can I understand what is included in each plan?

 To ensure you are fully informed about what each plan includes, please check the details provided in the ‘i/learn more’ button associated with your selected plan. This will help you make an informed decision.

14. Can I renew or extend my plan?

 Yes, you can renew or extend your plan to continue accessing our content curated by our expert faculty. Simply contact our support team to adjust your subscription as needed.

15. Is it possible to downgrade to a lower-tier plan after upgrading?

 No, once a subscription plan has been selected and activated, downgrading to a lower-tier plan is not permitted. We recommend reviewing the terms and conditions before subscribing.

16. How is the validity of the plan determined if I upgrade?

 The validity will be considered based on the initial plan even after upgrading. The upgrade amount will be the difference between the ‘amount of upgraded plan’ and the ‘amount paid initially.’

17. What steps should I follow if I need to adjust my subscription plan?

 To adjust your subscription plan, including renewing, extending, or upgrading, we suggest contacting our support team for smoother assistance.

18. What is the renewal duration for my subscription?

 The renewal duration starts 90 days before the plan expires and ends within 7 days after the expiration date.

19. What discount is offered during the renewal Duration?

 A 5% extra discount is offered during the renewal duration, in addition to any usual subscription discounts.

20. Can you apply the renewal discount to a different plan than your current one?

 Yes, you can apply the renewal discount to your current subscribed plan or any higher-value plan.

21. Is the extra renewal discount available outside the specified renewal duration?

 No, the extra renewal discount is only available during the specified renewal duration and cannot be availed before or after this period. DocTutorials reserves the right to modify the renewal policy without prior notice as deemed necessary.

22. What if my account is blocked, suspended, or deleted?

 Please contact our support team if your account is blocked, suspended, or deleted. The issue will be resolved within 2-3 hours if raised between 10 AM and 7 PM.

23. Why did my account get deleted?

 Accounts are set to be automatically deleted if screenshots are taken. Contact our support team for resolution.

24. What should I do if I am unable to access the website?

 If you encounter any issues accessing the website, please contact us via email at help@doctutorials.com or call us at 7097434567 or 7097634567.

25. Can I change my registered mobile number?

 Yes, you can change your registered mobile number on your profile page. DocTutorials reserves the right to refuse to change mobile number in case of any suspicious activity. Please contact our support team for smoother assistance.

26. How do I reach the DocTutorials support team?

 You can reach our support team via email at help@doctutorails.com or call 7097434567 or 7097634567.

27. Can I use my DocTutorials subscription on multiple devices at once?

 No, you can only use your DocTutorials subscription on one device at a time. You can access the website simultaneously to solve Qbank and give Tests. Please note that our videos are not available on the website.

28. What are the modes of payment?

 The available payment methods are Net Banking, Debit Cards, Credit Cards, Mobile Wallets, and UPI.

29. How long does it take to activate my account after payment is made?

 Your account will be activated immediately after payment is completed.

30. Can I pay the subscription amount in EMI?

 Yes, we offer EMI options through credit cards for subscription payments.

31. What if my payment is done but my account is still not activated?

 Please contact our support team to report the issue, and we will resolve it promptly.